Terms and Conditions

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://kir.vintageworld.web.id/ website (the “Service”) operated by kir.vintageworld.web.id (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Service.

1. DEFINITIONS
For the purpose of these Terms and Conditions:

  • “Account” means a unique account created for you to access our Service or parts of our Service.
  • “Company” (referred to as either “the Company”, “we”, “us” or “our” in this Agreement) refers to kir.vintageworld.web.id, located at kir.vintageworld.web.id.
  • “Content” refers to any text, images, video, audio, or other multimedia content, software, or other information or material submitted to or on the Website.
  • “Country” refers to Indonesia.
  • “Customer” means any individual or entity that purchases products or services from our Website.
  • “Device” means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
  • “Goods” or “Products” refer to the items available for sale on the Service, primarily related to Home Exterior products and materials.
  • “Orders” mean a request by you to purchase Goods from us.
  • “Service” refers to the Website.
  • “Terms and Conditions” (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between you and the Company regarding the use of the Service.
  • “Third-party Social Media Service” means any services or content (including data, information, products, or services) provided by a third-party that may be displayed, included, or made available by the Service.
  • “User”, “You” or “Your” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • “Website” refers to kir.vintageworld.web.id, accessible from https://kir.vintageworld.web.id/.

2. ACCEPTANCE OF TERMS
By accessing, browsing, or using our Website and by purchasing any products or services through the Website, you represent that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy, and any other policies or disclaimers posted on our Website. If you do not agree to these Terms, you may not use the Service. We reserve the right, at our sole discretion, to change, modify, add, or remove portions of these Terms at any time. It is your responsibility to check these Terms periodically for changes. Your continued use of the Service following the posting of changes will mean that you accept and agree to the changes.

3. ELIGIBILITY AND AGE RESTRICTION
The Service is intended for users who are at least 18 years old. By using the Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding contract with us. If you are under 18, you may use the Service only with the involvement of a parent or legal guardian. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

4. USER ACCOUNTS

4.1. Account Creation:
To access certain features of the Service, such as placing orders, you may be required to create an account. When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.

4.2. Account Security:
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. We will not be liable for any loss or damage arising from your failure to comply with this security obligation.

4.3. Account Termination:
We reserve the right to refuse service, terminate accounts, or remove or edit content at our sole discretion. We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service or contact us directly.

5. PRODUCTS AND SERVICES

5.1. Product Descriptions:
We endeavor to be as accurate as possible in the description of our products related to home exterior. However, we do not warrant that product descriptions or other content of the Service is entirely accurate, complete, reliable, current, or error-free. All descriptions, images, specifications, and prices of products are subject to change at any time without notice, at our sole discretion. While we make every effort to accurately display the colors of our products, we cannot guarantee that your monitor’s display of any color will be accurate. Factors such as screen calibration, lighting conditions during photography, and natural variations in materials can affect color perception.

5.2. Informational Content:
The Website may provide articles, guides, tips, and other informational content related to home exterior improvements. This content is for general informational purposes only and is not intended to be a substitute for professional advice, whether from construction experts, architects, engineers, or other qualified professionals. Always seek the advice of a qualified professional for any questions you may have regarding a home exterior project. Reliance on any information provided by kir.vintageworld.web.id is solely at your own risk. We do not endorse any specific products, services, or procedures mentioned on the Website.

5.3. Availability:
All products listed on the Service are subject to availability. We cannot guarantee stock levels, and items may go out of stock even after an order has been placed. In such cases, we will inform you as soon as possible and offer alternatives or a full refund for the unavailable items.

5.4. Pricing:
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service. We make every effort to ensure that the prices displayed on our Website are accurate. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price, even if the order has been confirmed and payment processed. If your credit card has already been charged for the purchase and your order is canceled, we will issue a credit to your credit card account in the amount of the incorrect price.

6. ORDERS AND PURCHASES

6.1. Order Placement:
When you place an Order for Goods through the Service, you are offering to purchase Goods in accordance with these Terms. You will be asked to supply certain information relevant to your Order including, without limitation, your name, email, phone number, billing address, shipping address, and payment information. You represent and warrant that: (i) you have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information you supply to us is true, correct and complete.

6.2. Order Acceptance:
Your placement of an order does not necessarily assure that we will accept your order. We reserve the right to refuse or cancel your Order at any time for certain reasons including but not limited to: product availability, errors in the description or prices for Goods, error in your Order, or suspicious activity. We reserve the right to refuse or cancel your Order if fraud or an unauthorized or illegal transaction is suspected.

6.3. Order Confirmation:
After you place an order, you will receive an email from us acknowledging that we have received your order (“Order Confirmation”). Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an email that confirms that the Product has been dispatched (“Shipping Confirmation”). The contract between us (“Contract”) will only be formed when we send you the Shipping Confirmation.

7. PAYMENT TERMS

7.1. Payment Methods:
We accept various payment methods as indicated on our Website, which may include credit/debit cards, bank transfers, or other online payment gateways. By providing a payment method, you authorize us to charge the applicable fees to your designated payment method.

7.2. Failed Payments:
If a payment fails or is refused, your order may be delayed or cancelled. We reserve the right to seek collection of any outstanding amounts. You agree to pay all charges incurred by users of your payment method or credit card, and any applicable taxes at the prices in effect when such charges are incurred.

7.3. Taxes:
You are responsible for all applicable taxes, customs duties, and other governmental fees associated with your purchase. The prices displayed on the Website may or may not include taxes, and any applicable taxes will be added to your order total at checkout.

8. SHIPPING AND DELIVERY

8.1. Shipping Policy:
We aim to dispatch products within the estimated timeframe provided on the Website or during the checkout process. However, delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances, carrier issues, or product availability.

8.2. Shipping Costs:
Shipping costs will be calculated at checkout based on the size, weight, destination, and type of products in your order. You are responsible for all shipping and handling charges indicated on your order.

8.3. Risk of Loss:
The risk of loss and title for all products purchased from the Service pass to you upon our delivery to the carrier. We are not responsible for any lost, stolen, or damaged packages after they have been transferred to the shipping carrier.

8.4. Inspection upon Delivery:
For home exterior products, which can be large, fragile, or highly specific, it is crucial that you thoroughly inspect all items immediately upon delivery for any damage, defects, or discrepancies with your order before signing the delivery receipt. If you notice any damage, shortage, or incorrect items:

  • Do not accept the delivery if the damage is significant.
  • Make detailed notes on the delivery receipt, even for minor damages, and take clear photographs of the packaging and product damage.
  • Contact us within 24-48 hours of delivery with details and photos. Failure to report damages within this timeframe may result in us being unable to assist with a claim.

8.5. International Shipping:
If international shipping is offered, it will be subject to additional charges, customs duties, taxes, and import regulations of the destination country. You are solely responsible for compliance with all applicable laws and regulations of the destination country, and for payment of any such duties, taxes, and fees.

9. RETURNS, REFUNDS, AND CANCELLATIONS

9.1. Return Policy:
We want you to be satisfied with your purchase. If you are not entirely satisfied, you may return eligible products within a specified number of days (e.g., typically 14 or 30 days) from the date of delivery, subject to the following conditions:

  • Condition of Products: Products must be returned in their original, unused, and undamaged condition, in their original packaging, suitable for resale. Any product that has been installed, modified, cut, or otherwise used cannot be returned.
  • Non-Returnable Items: Certain products may be excluded from our return policy, including but not limited to custom-made or special-order items, perishable goods, clearance items, or items clearly marked as “final sale.” For home exterior products, this often includes custom-cut siding, specially mixed paints, or custom-fabricated decorative elements.
  • Proof of Purchase: A valid proof of purchase (order number, invoice) is required for all returns.

9.2. Return Process:
To initiate a return, please contact our customer service team at [email protected] to obtain a Return Merchandise Authorization (RMA) number and detailed instructions. Returns without an RMA number may not be accepted. You will be responsible for bearing the direct cost of returning the goods.

9.3. Refunds:
Upon receipt and inspection of the returned product, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain number of days (e.g., 7-14 business days). Please note that original shipping charges are non-refundable, and a restocking fee (e.g., 15-25% of the product price) may apply to certain returns, especially for larger or specialty home exterior items.

9.4. Damaged or Defective Products:
If you receive a damaged or defective product, you must notify us within 24-48 hours of delivery (refer to section 8.4) with photographic evidence. We will arrange for a replacement, repair, or full refund, including shipping costs, at our discretion. Do not attempt to install or use damaged products, as this may void your claim.

9.5. Cancellations:
Orders can be cancelled free of charge if they have not yet been processed for shipment. Once an order has been shipped, it cannot be cancelled but must be processed as a return, subject to our return policy. For custom or special-order items, cancellation may not be possible or may incur charges if production has already begun.

10. INTELLECTUAL PROPERTY RIGHTS

10.1. Our Content:
The Service and its original content (excluding Content provided by users), features, and functionality are and will remain the exclusive property of kir.vintageworld.web.id and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of kir.vintageworld.web.id. All intellectual property rights, including copyrights, patents, trademarks, and trade secrets, in the Website and its Content (including all text, graphics, logos, images, audio clips, video clips, software, and other materials) are owned by us or our licensors. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as generally permitted to facilitate your personal, non-commercial use of the Service.

10.2. User-Generated Content (UGC):
If the Service allows you to post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other material (“Content”), you are entirely responsible for the Content that you post on the Service, including its legality, reliability, and appropriateness. By posting Content to the Service, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You retain any and all of your rights to any Content you submit, post or display on or through the Service and you are responsible for protecting those rights. You agree that this license includes the right for us to make your Content available to other users of the Service, who may also use your Content subject to these Terms. You represent and warrant that: (i) the Content is yours (you own it) or you have the right to use it and grant us the rights and license as provided in these Terms, and (ii) the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity.

10.3. Copyright Infringement:
We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Service infringes on the copyright or other intellectual property rights (“Infringement”) of any person or entity. If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to [email protected], with the subject line “Copyright Infringement” and include in your claim a detailed description of the alleged Infringement as detailed below, under the Digital Millennium Copyright Act (DMCA). You may be held accountable for damages (including costs and attorneys’ fees) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through the Service on your copyright.

11. USER CONDUCT AND PROHIBITED USES

11.1. General Conduct:
You agree to use the Service only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the Service by any third party. You must not use the Service in any way that causes, or may cause, damage to the Service or impairment of the availability or accessibility of the Service; or in any way which is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.

11.2. Prohibited Uses:
You may not use the Service:

  • In any way that violates any applicable national or international law or regulation.
  • For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.
  • To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
  • To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity.
  • To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Service, or which, as determined by us, may harm the Company or users of the Service or expose them to liability.
  • To send or transmit any unsolicited advertising or promotional material of any kind.
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

12. THIRD-PARTY LINKS AND CONTENT
Our Service may contain links to third-party web sites or services that are not owned or controlled by kir.vintageworld.web.id. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites. You acknowledge and agree that kir.vintageworld.web.id shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third-party web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

13. DISCLAIMER OF WARRANTIES

YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. THE SERVICE IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

KIR.VINTAGEWORLD.WEB.ID, ITS SUBSIDIARIES, AFFILIATES, AND ITS LICENSORS DO NOT WARRANT THAT:

  • THE SERVICE WILL FUNCTION UNINTERRUPTED, SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION;
  • ANY ERRORS OR DEFECTS WILL BE CORRECTED;
  • THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
  • THE RESULTS OF USING THE SERVICE WILL MEET YOUR REQUIREMENTS.
  • ANY ADVICE OR INFORMATION OBTAINED BY YOU FROM THE WEBSITE, WHETHER ORAL OR WRITTEN, WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
  • PROFESSIONAL INSTALLATION OF HOME EXTERIOR PRODUCTS IS HIGHLY RECOMMENDED. KIR.VINTAGEWORLD.WEB.ID PROVIDES PRODUCTS AND INFORMATION BUT DISCLAIMS ANY LIABILITY FOR INSTALLATION WORK PERFORMED BY USERS OR THIRD-PARTY CONTRACTORS.
  • THE INFORMATION PROVIDED ON THE WEBSITE REGARDING PRODUCT USE, INSTALLATION, MAINTENANCE, OR SPECIFICATIONS IS ACCURATE, COMPLETE, OR APPLICABLE TO YOUR SPECIFIC CIRCUMSTANCES. YOU SHOULD CONSULT WITH LICENSED PROFESSIONALS BEFORE UNDERTAKING ANY HOME EXTERIOR PROJECTS.

14. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL KIR.VINTAGEWORLD.WEB.ID, NOR ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (III) ANY CONTENT OBTAINED FROM THE SERVICE; AND (IV) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

NOTWITHSTANDING ANY DAMAGES THAT YOU MIGHT INCUR, THE ENTIRE LIABILITY OF THE COMPANY AND ANY OF ITS SUPPLIERS UNDER ANY PROVISION OF THESE TERMS AND YOUR EXCLUSIVE REMEDY FOR ALL OF THE FOREGOING SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU THROUGH THE SERVICE FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM, OR USD 100 IF YOU HAVEN’T PURCHASED ANYTHING THROUGH THE SERVICE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS OF THIS SECTION MAY NOT APPLY TO YOU.

15. INDEMNIFICATION
You agree to defend, indemnify and hold harmless kir.vintageworld.web.id and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of (a) your use and access of the Service, by you or any person using your account and password; (b) a breach of these Terms; (c) your violation of any rights of another party, including without limitation any intellectual property rights; or (d) any Content posted by you on the Service.

16. GOVERNING LAW AND DISPUTE RESOLUTION

16.1. Governing Law:
These Terms shall be governed and construed in accordance with the laws of Indonesia, without regard to its conflict of law provisions.

16.2. Dispute Resolution:
Any dispute or claim arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration in Indonesia, in accordance with the rules of the Indonesian National Arbitration Board (Badan Arbitrase Nasional Indonesia – BANI) in force at the time of commencement of the arbitration. The language of the arbitration shall be Bahasa Indonesia. Each party shall bear its own costs in the arbitration unless the arbitral tribunal determines otherwise.

16.3. Informal Resolution:
Before submitting any dispute to arbitration, both parties agree to first attempt to resolve the dispute informally by contacting the other party. We will make reasonable efforts to resolve any dispute through good faith discussions.

16.4. Class Action Waiver:
You and kir.vintageworld.web.id agree that any arbitration shall be limited to the Dispute between kir.vintageworld.web.id and you individually. To the full extent permitted by law, (1) no arbitration shall be joined with any other; (2) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (3) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

17. PRIVACY POLICY
Your use of the Service is also governed by our Privacy Policy, which details how we collect, use, and protect your personal information. Please review our Privacy Policy at [Link to your Privacy Policy Page] to understand our practices. By using the Service, you consent to the terms of our Privacy Policy.

18. CHANGES TO TERMS AND CONDITIONS
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service. It is your responsibility to review these Terms periodically for changes.

19. TERMINATION
We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

20. SEVERABILITY
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

21. WAIVER
Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

22. ENTIRE AGREEMENT
These Terms and Conditions, together with our Privacy Policy and any other policies or operating rules posted by us on this Website, constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions).

23. FORCE MAJEURE
We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including, without limitation, acts of God (e.g., natural disasters, epidemics, or pandemics), war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

24. CONTACT INFORMATION
If you have any questions about these Terms and Conditions, please contact us:

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